Contact information

Contact Us

We are here to help with questions about wedding dresses, occasionwear, sizing, orders, shipping, returns, and after-sales support.

Customer Service Email:
cs@zapakasashop.com

Website:
zapakasashop.com

When contacting us about an existing order, please include your order number.

Our customer service team can assist with:

  • Order status
  • Shipping and tracking
  • Size recommendations
  • Wedding and formalwear questions
  • Address changes
  • Returns and refunds
  • Incorrect or damaged products
  • Product information

We aim to respond as quickly as reasonably possible during normal business days.